Have Any Questions?

Click the questions below to see the answers to the most frequently asked customer questions.




Frequently Asked Questions

  • Everyone aged 5 and over in the United Kingdom
  • People aged 16 and over, and some children aged 12 to 15 (booster dose)
  • People aged 5 and over with a severely weakened immune system (additional primary dose (3rd dose) before any booster doses)
  • People aged 50 years or over, those at higher risk, those who are pregnant, and frontline health and social care workers (seasonal booster (autumn booster))

It’s important to know that this information is subject to change, and it’s always a good idea to check the latest guidelines from the National Health Service (NHS) in the UK for up-to-date information on COVID-19 vaccine eligibility criteria.

An NHS prescription is a written order from an NHS doctor, dentist, or other healthcare professional for medication or other treatment that is given by a pharmacist. It includes information such as the patient’s name, the medication name, dosage, and special instructions.

NHS prescriptions for eligible patients are generally free of charge in the United Kingdom. However, some patients may need to pay a prescription charge of £9.35 per item if they are not eligible for free NHS prescriptions. Exceptions and exemptions to this fee include patients under the age of 16, those over the age of 60, and pregnant women, among others.

The flu, also known as influenza, is a highly contagious respiratory illness caused by the influenza virus. It is characterized by symptoms such as fever, cough, sore throat, runny or stuffy nose, body or muscle aches, headache, fatigue, and sometimes vomiting and diarrhea, especially in children.

The flu can range from mild to severe, and in some cases can lead to serious complications, such as pneumonia, especially in people with weakened immune systems, the elderly, and young children. It is important to get a flu shot every year, practice good hygiene, and take antiviral medications if prescribed by a doctor to prevent and treat the flu.

We offer a variety of services to our patients and customers – here are some of the many we provide:

With a range of services available, we aim to meet the diverse healthcare needs of our patients, whether it’s a routine check-up, a minor ailment, or a more serious condition. Contact us to schedule an appointment or to learn more about the services we offer.

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